The Balance Starts With the Payment Ledger
A mortgage payment history audit compares borrower payment records against the servicer's account ledger. It is designed for situations where payments appear missing, posted late, placed in suspense, applied to fees instead of principal and interest, or carried forward incorrectly after a servicing transfer.
Issues This Review Can Identify
- Payments received but not credited correctly
- Suspense-account entries that were never resolved
- Late fees triggered by posting or transfer errors
- Escrow, principal, and interest allocation problems
- Default balances that do not match the transaction history
Why It Matters in Foreclosure
Foreclosure claims often depend on a stated default date and amount due. If the payment history is incomplete or inconsistent, the borrower may need a clear reconciliation before discussing reinstatement, payoff, mediation, or settlement. The review does not decide legal rights, but it helps organize the facts.
Best Documents to Provide
Bank statements, cancelled checks, money order receipts, online confirmation pages, servicer payment histories, monthly statements, transfer letters, notices of default, and reinstatement quotes are the most useful records.
Practical point: do not assume the servicer's amount due is correct until the payment history, fees, escrow entries, and transfer dates have been reconciled.
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Related reviews: mortgage servicing audit, foreclosure accounting review, and escrow analysis audit.